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Thursday, September 8, 2011

First Listen: The New iHeart Radio

iHearRadio It’s been tipped for months, and today a beta version of Clear Channel’s revamped iHeart Radio was publicly made available. For months, Clear Channel has been touting a new version with personalization as well as “more songs than Pandora” that would be commercial-free until the end of the year, in addition to its existing full suite of pre-programmed stations.

In June, when CBS Radio added its version of artist-based personalization to its existing Radio.com player, we took a First Listen. This morning, just after 8 a.m., we went back to do the same with the new iHeart Radio.

(Disclosure: my other employer, Edison Research, performs work for both Pandora, with which I have no involvement, and Clear Channel, although not with iHeartRadio.)

To get the beta player for the first week, one is instructed to log in through Facebook. Once in, you are given the choice of displaying your iHeart Radio profile to friends or only to yourself. Also listed among my friends enjoying iHeart Radio that morning, Clear Channel’s Tom Poleman, Michael Bryan, Doug Montgomery, and Chris Williams. (In fact, I saw a lot of the people I saw in the first days of Spotify.)

When I did my Pandora/Radio.com comparisons, I tried creating two new stations, one based on superstar Lady Gaga, and another for the more obscure ’60s garage punk/bubblegum group Music Explosion (“Little Bit O’Soul”). When I first logged into the iHeartRadio player, it was initially set to AC WLTW (Lite FM) New York. But rather than an existing station, I created similar stations to the ones from my CBS/Pandora test drive.

Like Pandora, but not Radio.com, iHeartRadio allows you to base a station on either an artist or song. Like Radio.com, it does not allow you to modify those stations based on additional variables. For the purposes of consistency, I used artists, not songs.

One smart feature I did encounter here was a slider bar that lets you choose “familiar artists,” “more discovery,” or a point in between. I’ve noted in the past that Pandora will generally respond to any cue involving a popular song or artist with a hit of equal magnitude—you’ll not only get songs you’d know, but songs that wouldn’t be out of place on a well-researched, big-market station. As you’ll see, I mostly ratcheted the discovery up, but found myself toggling it down in one instance.
station #1: lady gaga

iHeart’s personalized stations are commercial free through the end of the year. (When I did delve into the pre-programmed stations, I heard the same combination of Web-only songs and promos that I heard on the station’s regular stream.) As heard today, the custom stations are also unimaged. Here’s the Lady Gaga station, starting at the halfway point on the familiarity/discovery scale:

Lady Gaga, “Just Dance”
Britney Spears, “…Baby, One More Time”
Gwen Stefani, “Cool”
Amy Winehouse, “Rehab”
Nelly Furtado, “Promiscuous”
Pink, “U + Ur Hand”
Missy Elliott, “Work It” (first time I’d heard in a while, and sounded really good)
Kylie Minogue, “Can’t Get It Out Of My Head”

At this point, I moved the slider to the full discovery more:

Leona Lewis, “Better In Time”
Ke$ha, “Blow”
Pussycat Dolls, “Right Now” (the only non-radio-hit of the entire sequence)
Christina Aguilera, “Beautiful”
Beyoncé, “Crazy In Love” (I skipped this, see below)
Katy Perry w/Snoop Dogg, “California Gurls”
Beyoncé, “Halo” (probably because I hadn’t yet really listened to this artist)
Garbage, “Only Happy When It Rains” (an act that had a similar “downtown/cool” franchise to Gaga during their hit streak, but probably the only one here that you wouldn’t hear on FM radio with her)
Cascada, “Evacuate The Dancefloor”
Madonna, “Don’t Tell Me”

Musically, this was nicely cohesive for an artist station without being too claustrophobic—it wasn’t one obvious pick after another. That said, in more than an hour’s worth of music, there wasn’t one current, and only one true recurrent. There was also only one song (the Pussycat Dolls) that hadn’t been a radio hit. The variety was primarily in the songs that have been cleared out of most CHR libraries by time and research.

The player also displayed several dozen “similar” artists to Gaga: the first handful being Queen, Janet Jackson, Samantha Mumba, Beyoncé, Kelis, and Jordin Sparks.
Station #2 : MUSIC EXPLOSION

At this point, I switched to a new station—creating one around Music Explosion (“Little Bit O’Soul”), as I had for Pandora and Radio.com. After the second song, I moved from “familiar” to the halfway point on the familiar/discovery axis:

Music Explosion, “Little Bit O’Soul”
Turtles, “You Showed Me”
Grass Roots, “Baby Hold On” (great, lesser-known hit of theirs, and one that I’d previously only encountered on smaller Oldies AMs and specialty shows)
Dirty Pretty Things, “Bang Bang, You’re Dead” (2006 record from a band with a similar name to garage rockers Pretty Things—but in a similar spirit)
Blues Magoos, “Tobacco Road”
Steve Winwood, “Gimme Some Lovin’” (I actually missed this song, so not sure if this was Winwood or his Spencer Davis Group original)
Kingsmen, “I Will Rise Up From My Grave” (not the “Louie Louie” group, but a Southern Gospel group with the same name—might have still worked in a hipster irony way)
Youngbloods, “I Shall Be Released”
Troggs, “Love Is All Around”
Pretty Things, “Cries From The Music Circus”

At this point, I decided to see what would happen if I went more familiar:

Lovin’ Spoonful, “Do You Believe In Magic”
Sonics, “High Time”
Shadows Of Knight, “Gloria”
Ohio Express, “Firebird” (b-side of “Chewy Chewy,” but also beloved of the genre)
Cowsills, “Hair”
Standells, “Dirty Water”
Kingsmen, “Since You’ve Been Gone”
Box Tops, “Cry Like A Baby”
Tommy Roe, “Sweet Pea”
Electric Prunes, “Antique Doll”

The issue of similarly named artists was one that I’d also encountered in some of my subsequent Radio.com listening. With so many songs, it’s hard to put together perfect artist channels, and it’s also unlikely that the 10 people who actually would choose a Music Explosion channel would agree on how to program it. But I’ve come away from a lot of artist-driven stations with a feeling that the music was more coded than curated, something that’s hard to do with this many songs. (I had the same feeling, BTW, in the very early, pre-merger, days of Sirius Satellite Radio.)

That said, the Music Explosion station did pass one key test. Part of my motivation was seeing whether the other music defaulted to the garage side or the bubblegum/pop/Oldies side. (“Little Bit O’ Soul” is pretty much a turning point song that goes in both camps.) I group the Music Explosion with both the Standells and Tommy Roe and, to its credit, so did the station I created from a single variable.

Some other notes:

The current iHeartRadio player offers you a number of Web-only stations, some of which get a lot of prominence on that player. Here, Clear Channel’s national stations (their Premium Choice feeds), as well as artist-driven stations and the like are less front-and-center. The emphasis is on existing local brands or personalization, with the national stations further down on the “popularity” sort I did. Later, I went back to my homepage and the national stations were there, but “below the fold,” following my favorites and local stations.

As with regular iHeart Radio, the descriptions of most of the stations are a single slug line. As with most aggregators of terrestrial stations, there’s nothing to really help you sort out why you would want Chicago’s Kiss-FM or the one from Los Angeles.

One nice feature, however, is the “scan” button. After you’ve selected a station, you have the ability to punch quickly among eight or so others from the same genre.

The new player is clean and good looking. Like the last major revision of Radio.com, however, it looks like a Web-page, not a standalone streaming player.

UPDATE: On Monday, Sept. 12, Clear Channel also rolled out the updated iHeart RadioiPhoneapp. It was an immediate upgrade for me, simply because the previous app very rarely worked for me. It may have been as much a function of my many iPhone signal issues, but trying to listen to any station on iHeart Radio meant a minute of navigating the app for about four seconds of audio. I've now tried it in the car, at the gym, and in stationary settings and it's worked pretty consistently. Other people have mentioned problems with the app quitting on them—I've had that once. I had it a lot more often with the previous version.

Besides the one key "Mrs. Lincoln" difference, the new app is a lot easier to negotiate and more intuitive in most ways. That said, it seemingly does not allow you to designate streaming stations as favorites. There's also no alphabetical thumb index that allows you to choose a city from the many available markets anymore.

The biggest issue so far with iHeart Radio is particularly noticeable on the mobile app. Not everybody was willing to friend iHeart Radio on Facebook or grant access to their FB data to listen to streaming radio. On the mobile app, you cannot listen to the custom stations unless you're logged in. In addition, toggling between various functions meant that I was asked to log in for various reasons about a dozen times during my listening session.

If you’ve tried out the iHeartRadio player or mobile app, please leave a comment.

This article is part of the Thursday, Sept. 8 issue of Ross On Radio. Check out these other ROR articles:

First Listen, CKBE (The Beat) Montreal

Radio’s Best & Worst

Ross On Records: Can Adele and Gaga Break The Ballad Blockade?

About the Writer

Display Sean Ross, one of the radio and music industry’s most widely respected writers and programming analysts, is the author of the newsletter Ross On Radio, an extension of his long-running column of the same name.

Comments

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Jim Meltzer
Commented September 8, 2011 at 5:32PM:

Sean, I wanted to check it out,but it required linking to my Facebook data. I think I'll wait. Hope to see you in Chicago.Jim

Brendan O Neill
Commented September 8, 2011 at 8:50PM:

Hi Sean - I tried out two channels, one created based on the UK band Art Brut and, in an effort to see how many currents would pop up, one created on Foster The People. Here's the playlist for the very short time I listened: Pumped Up Kicks – Foster The People Moving To New York – The Wombats Young Folks – Peter Bjorn & John Sail – AWOLNATION (Moved to “More Discovery” and skipped) The Caravan Cabaret – Skybox Wetsuit – The Vaccines Sometime Around Midnight – Airborne Toxic Event (skipped) Bad Dog – Neon Hitch Since both songs promiently feature whistling, the "Young Folks" / "Pumped Up Kicks" comparison has been made numerous times across the web, so I thought it was interesting it was featured as the second non Foster The People song. Also interesting was AWOLNATION; besides alternative chart position, the two songs have little in common, although it was the only other current you'd hear on radio. Finally, I liked hearing The Vaccines, The Wombats and Neon Hitch (with whom I was unfamiliar), but found it odd Airborne Toxic Event showed up under "More Discovery." I liked the look of the player, but I hope it moves to more of a pop-out rather than a website. FWIW, "Bang Bang You're Dead" also showed up for me when listening to More Discovery in Art Brut radio.

Frank Mueller
Commented September 9, 2011 at 11:48AM:

So I tried it this morning based on "Cannonball" by the Breeders and left it on familiar artists. After the Breeders I got: Celebrity Skin by Hole (perfect fit), Can't Help You Anymore by Sugar (still works), Echos Myron by Guided by Voices (ok, this, one was a real stretch. Someone may need to check the calibration), Quiet Room by Babes in Toyland (interesting choice), My Cosmic Autumn Rebellion by the Flaming Lips (really? wow. a good song, but pretty different from the Breeders tunes in pacing. I guess they both heavily rely on distortion in parts), In a Jar by Dinosaur Jr. (ok, now we are getting back on track), This Is Our Emergency by Pretty Girls Make Graves, Mama by the Sugarcubes (another recognizable band, but really, the Annie Lennox remake of the song is probably better known), and Is She Weird by The Pixies (again another band that matches well but that was not a even slight hit off that album) I was surprised that, outside of the Hole tune, there weren't any that held minor hit status during the early grunge days of modern rock like "Cannonball" did. It tended to often take the more indie rock bands of the decade, of which the Breeders were probably one of the bigger ones. But even on the bands that were as big or bigger, it didn't really pull songs that were scoring any airplay like Cannonball did. Overall, it felt like the system picked based more on artist then on fully a related song. I'm almost afraid to move the lever over to More Discovery. I'm also curious to see the rework of the mobile app.

Mark Jeffries
Commented September 12, 2011 at 2:22PM:

In an attempt at a "Punch Wars," I set up an Adele Radio on both IHeart (with the obscurity bar set on Familar) and Pandora and was knocked out by the differences. Outside of the fact that iHeart only played one Adele song (and you can guess which one that was), iHeart was (with a few exceptions) a mix of AAA and AC pop while Pandora was heavy on female singer-songwriters, with a lot of Sara Berellies/Colbie Calliat/Duffy/Norah Jones/Amy Winehouse (in fact, in the time I played Punch Wars Winehouse's "You Know I'm No Good" was the only song both players played. Perhaps the indication was in the second songs each played--iHeart's followup to "Rollin'" was Kelly Clarkson's "Breakaway," Pandora followed Adele's cover of "To Make You Feel My Love" with Ingrid Michelson's "The Way I Am." Pandora also had two out-of-era picks in Bill Withers' "Ain't No Sunshine" and That Etta James Song (and a left field pick in Carrie Underwood's version of "How Great Thou Art"). I tried to do a Punch War on Katy Perry yesterday, but an overloaded web site that I tried to open at the same time made it difficult (although it seemed in this case like both services were similar). I'll try to do it again soon.

Tom Smith
Commented September 13, 2011 at 4:16PM:

I experimented with some stations. I first made a station based on The Dells. The songs that came up covered both aspects of the Dells’ career: 50’s era doo-wop as well as 70’s era R&B vocal groups. What I noticed was, however, that changing the familiarity setting did not seem to have much of an effect on station output. At full ‘discovery’ mode, the songs included those by well-known acts like Jackie Wilson, The Dramatics, The O’Jays, Jerry Butler, and the Temptations, the latter’s song being “The Way You Do The Things You Do” and most of the other songs being at least significant R&B hits. Turning back to “familiar artists” mode, the station gave me “In The Still of The Night,” but also “Does Jesus Care” by the Original Five Blind Boys of Alabama, “Devil That I See” by the Penguins (an obscure “Earth Angel” clone), and an Isley Brothers track that dated from 1987 (and unfortunately sounded like it.) I next tried a station based on the current indie act Panda Bear. Once again, I saw no major difference on either end of the familiarity scale; the music mix on both featured relatively well-known, Pitchfork-approved indie acts (Fleet Foxes, Washed Out, Destroyer, Ariel Pink, Beach House, etc.), with maybe an emphasis on ‘chillwave’ and longer, experimental tracks. What I specifically noticed here, however, was repetition: the second time I tried the station, three of the first eight tracks were tracks that I had already heard the first time around. Then, when I changed the familiarity setting to ‘more discovery,’ two of the first four tracks played were tracks that I had already ‘discovered’ during the previous eight. Overall, I found the listening experience to be pleasant – while I would have liked the “more discovery” artists to be a bit more obscure, it was preferable to the list of ultra-obscure artists that came up the first time I tried Pandora a few years ago. I would like to see a few more toggles, so that one can, for example, choose whether to hear an artist’s contemporaries, an artist’s influences from the past, or contemporary artists similar to an older artist. (If Hot Chelle Rae were to come up on the Music Explosion station, I’d be really impressed.)

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